Quality Leader

- Wingham, Ontario

Reporting Manager: Vice President

Location: Wingham, Ontario

Position Summary: 

All employees are to participate in, and positively contribute to the company culture, Health and Safety initiatives, continuous improvement and abide by the Employment Standards Act and all company policies and procedures while maintaining a customer service mindset. The Quality Leader is a key role reporting directly to the Vice President, participating in all aspects Britespan’s business providing knowledge and support to the leadership team. This role is responsible for the successful and effective implementation and maintenance of the Quality System which must adhere to customer specific requirements.

Position Qualifications:

Education & Knowledge

  • Completion of Post-Secondary Education in Quality or equivalent work experience
  • Problem-solving training and demonstrated experience in determining root cause and implementing long-term corrective action
  • CWB, A660, AWS and CE Welding Certification requirements (asset)


  • Able to operate all Microsoft Office programs
  • Self-starter & Team Player
  • Excellent time management
  • High level of organizational and problem-solving skills
  • Results focused


  • 3-5 years of related quality experience in manufacturing
  • Implementation & Management of quality processes & programs
  • Managing warranty programs & process claims
  • Manage Corrective and Preventative Action Program and facilitate Root Cause Analysis
  • Implementation of Part/Lot and Operator traceability programs (asset)
  • Production Welding operation
  • ISO or TS certification and maintenance (asset)
  • Internal & External Audit experience
  • Managing Supplier quality
  • Structural Building Industry (asset)
  • Fabrication and Galvanizing process (asset)


  • Excellent English Communication skills (oral and written)
  • Interpersonal skills
  • Team mindset


  • Continuous improvements of the quality system and Quality Manual
  • Develop and maintain quality assurance policies and procedures
  • Communicate changes to quality system requirements and standards
  • Measure the effectiveness of the quality system and implement revisions, procedures, and policies to improve performance
  • Verify the successful implementation of the quality system in the various areas of the business
  • Manage quarantine and establishing disposition and appropriate action
  • Facilitate and support continuous improvement activities
  • Plan and implement internal audit schedule
  • Lead internal and 3rd party audits (CWB, A660, AWS, CE)
  • Address and facilitate corrective and preventative actions related to audit findings, from both internal and external audits
  • Maintain controlled documents and revisions, weld procedures, and welder qualification
  • Gauge Maintenance Implementation and Administration
  • Create and maintain work instructions and forms
  • Accountable for Quality Assurance reports and KPI’s
  • Initiate quality alerts and corrective actions
  • Maintain the quality process and associated documentation
  • Manage supplier quality standards and records
  • Coordinate testing and maintain turnaround objectives for quarantined material
  • Test, calibrate and maintain measuring, recording, and indicating instruments and equipment for conformance to established standards
  • Develop and train colleagues on processes and procedures
  • Communicate and coordinate with customer to resolve quality issues in the field
  • Other duties as assigned by management

Working Conditions / Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.


Follow the guidelines outlined in the Occupational Health and Safety Act
Encourage fellow employees to work safely and to report hazardous or unsafe conditions immediately to their Supervisors
Follow all company policies and procedures including wearing all required PPE

We value diversity in our teams’ experience. Whatever your background, experience, ethnicity, physical ability, sexual orientation, race and gender is, we want to hear from you! We are dedicated to fostering an inclusive and diverse environment for all employees, from all walks of life. We strive to be the best place for you to work and spend your time. To accomplish this goal, we know we need to develop a diverse team where everyone feels included and where a variety of voices are heard.

If you have a disability that requires accommodation during any stage of our recruitment process, please let us know how we can best assist you.

Interested in applying?

Please click below for the Quality Leader Application:


Referral Bonus Details:

In your application email, please put the name of the person you are referring as it appears on their resume. If multiple applicants, whom are hired, refer another applicant, the bonus will be paid to the 1st person to refer the applicant. The bonus shall be paid upon completion of the referred applicants probationary period.

We thank all applicants for their interest, however, only those short-listed will be contacted.

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